It’s hard for some of us to be vulnerable and ask for help. It’s hard for me. I’ll always be grateful to those who went out of their way to help me unconditionally.

It is 1998 and my project was to write a corporate directory web application. It would be the third time I’d written the app, the first time with the backend a mainframe NOMAD database and mainframe web server and the second time with SQL/IIS. This time I would be using a Netscape LDAP backend. The problem was the official LDAP directory was owned by the team we were at war with and I was under strict orders not to collaborate with them. (When I say “at war with”, I mean some real nasty corporate infighting;details left out to protect the innocent.) My boss asked me to set up and run our own LDAP server so that we would have no dependency on the other team and we could eventually take over their business. I had no idea how to do this. I tried on my own and hit many roadblocks. It was slow going. I took a risk and reached out to Trevor, the senior engineer working on LDAP for the opposing team and asked him for pointers. Trevor would have been justified to point me at some docs and leave it at that. After all, we were building something his team had the charter for and had already built. But he didn’t just give me a courtesy answer. He came down to my cubicle.

My 22 year old son asks me “so what exactly did you do at Microsoft?”. He doesn’t want to know what products I worked on or results achieved, but what my actual work was. And I am at a loss on how to respond which means I was either really bad at being a Program Manager or really good at it.

Over the years, I’ve heard variations of this question from parents, siblings, friends, interviewees. I offered up variations of unsatisfactory abstract answers

It is the spring of 2001 and I’m at my desk on the engineering floor of PurchasePro when the CEO walks in. There are maybe 300 people on the floor and most stand up to listen to him speak. I take a quick glance then sit down. I’m just doing some consulting work for the company. The CEO is addressing some business practice allegations that appeared in the local newspaper. I don’t remember what he said specifically, but I do remember at one point he cried. At lunch that day with a few PurchasePro employees, it was clear they believed in him and the crying was a sign of how much he cared for the company. I thought the crying was that of a man who’s been caught.

One of my early work projects was a mainframe copy utility, something I called bldcpy. It had all kinds of options to help system programmers with their daily tasks. Copy files across mainframe nodes, automatically link/detach drives, sfs/minidisk, on the fly content modifications. It even had tape/tape and disk/tape support.

This was 30+ years ago, so details are fuzzier than a Qingdao sunset but I remember as I was developing this tool, an experienced (old) systems programmer told me “everything is a copy file”. Well not everything, but many things. And throughout my career, I came to see it in many things we did. System builds. Migrations. Source repositories. Copy/Paste coding. Data cleansing. PPT generation.

Interview Diary - Microsoft 2005

When we moved, jobless and homeless, to Beijing in April 2005 I didn’t really have a plan. I was burned out on tech and thought I could take a couple of years to try different things before returning to the states. After a couple of months of boredom and negative case flow, my anxiety got me looking for a job. I spoke with an old boss who was helping establish the Google office in Beijing. They were not quite ready for me and I’m pretty sure I wasn’t ready for them. A family friend pointed me at Microsoft and even though I didn’t think I had much of a chance, I sent her my resume. A technical phone screen ensued. I don’t remember the details of the phone screen but remember at the end the interviewer (Jian?) said in response to my second question that there was no need to ask more questions, I had already passed. The next day or so I received an onsite interview invitation.

I’m of the generation that grew up with typewriters. In ninth grade one of my electives was typing. Along with wood shop. Seriously. Life skills. One day, we had a typing speed/quality exam and I got a head start. When the teacher said “go”, I was already on the second paragraph. She walked to my desk and ripped the paper out of the typewriter. It was the only time I was caught cheating in school.

It’s late November 2000 and I’ve returned home from my first two week vacation maybe ever. These were the days when you were not always connected to work - no email on my phone, no work text messages. I had landed at SFO from Beijing on a Sunday to be ready for work Monday morning.

Work being Intraware’s Fremont office. The office was pretty new for us, having recently moved from our startup’s location after Intraware acquired us. Right after the acquisition, there were plans for an office that could grow with our ambitions. By the time we closed on the space, we had scaled back our plans and the space considerably. Times were a changing.

After 11 weeks off, I was due back to the office on December 3rd. The thoughts of what I would do when I returned to the office ramped up in the weeks prior. Meet my directs one last time. Meet my manager and see if anything has changed. Take care of any managerial tasks. Give my official two weeks notice.

I slept well the night prior and people said I looked refreshed. I guess that’s what they would say to someone who had so much time off. The next night I could hardly sleep. The same for the rest of the week and by Friday I was back to my ragged work self of recent years as evidenced by this send-off photo.

This post, like most posts on this site is about my personal experiences. But before we go there, I want to make a few points.

• I am a fan of DEI.
• DEI has been called discriminatory. It’s been called that by those that discriminate.
• This is not to say DEI is not without problems.
• This is not to say everyone who argues against DEI is discriminatory or acting in bad faith.
• I find it shocking the number of organizations who bent the knee and spun 180 degrees on DEI.

In 1988 I was a fresh CS Graduate who had a few things going for me. I was earnest, I worked hard, I could code really well, and I had a knack of knowing what problem to solve. I had some things that held me back. I graduated from a state school with modest grades, I was an extreme introvert, and I was overweight. With that, I could not find a job until late in the year when Bank of America hired me as part of an engineering entry level employee program. In hindsight, it sure looked like what today we’d call DEI. They hired 50 people to take part in the program. It intentionally had a mix of backgrounds, including race, age, sex, work experience, and college degree. To get into the program, we all had to pass an aptitude test and then an onsite interview. It wasn’t easy. On my first day, I found myself in a group that included a couple CS majors, but also bank tellers, history majors, literature majors, and so on. There was a mix of the sexes, of orientations, of cultural backgrounds. 49 of the 50 made it through the three month training and we were placed in permanent positions and nearly all of us contributed significantly to the company. Bonds and connections were formed. I think of it as a model for a new hire program.

It is the fall of 2005 and I’ve just joined Microsoft China’s Advanced Technology Center (ATC) as a Program Manager. One of the suggestions I took was to go to lunch with all the other PMs on the team. So, one by one I schedule lunch and for those that know me, this will seem weird since I typically don’t do lunch (instead I would exercise and/or rebuild my mental sand castles).