Banking
When you come to China and meet an expat who has been in China for some time refrain from asking the generic “so what’s life like here? any surprises?” Be more specific and slice right through the heart by asking “what’s a trip to the bank like?” All foreigners here not living out of a suitcase will have a story or two. Or ten. Here is my most recent one. I bank at ICBC (Industrial and Commercial Bank of China) because it was the only bank that my company had automatic payroll deposits for and whose credit card I had to use to book my flights. Pretty much all banks here have a bad reputation for customer service and ICBC is the well deserved leader in the bad reputation race. I had things pretty much set up so that I never, ever had to visit a branch because of stories previously told. But my luck ran out and I needed to visit a branch not for one transaction but three. The first transaction was to get my ATM card replaced because I lost it, the second transaction was to transfer money to my bank account in the US, and the third was to get my renewed credit card. So kind of like three stories in one; bear with me. ...